Apple Vision Pro Not Working? Here’s How to Fix it

Here’s How to Fix it – Apple has recently entered the VR market by introducing the all-new Apple Vision Pro. The device is filled with advanced features and technology. However, like any other tech device, the Apple Vision Pro is also prone to errors. Many users have complained, asking, ‘Why is the Apple Vision Pro not working?

Apple Vision Pro is a $3500 device. If it fails to function as it should, it may frustrate you. But there can be many reasons why the Apple Vision Pro is not working. If you are also facing the same issue, then you are in the right place. In this article, we’ll tell you why the Apple Vision Pro is not working and how you can fix the problem.

Why is the Apple Vision Pro not working?

The Apple Vision Pro is a new tech device, and some initial difficulties may likely arise. These difficulties may stem from some minor software bugs or user adjustments. Here are some of the common reasons why you might be experiencing problems:

  • Battery Issues: Since the device is comparatively new, few users know about its battery life. They may use the device with less battery, which may cause hindrance in terms of functions.
  • Software Updates: After its release, Apple has released some minor updates. So, if you have not updated the device, it may cause issues.
  • Fit and Comfort Adjustments: The Apple Vision Pro needs a precise fit to work optimally. Incorrect positioning can lead to tracking issues or visual difficulties.
  • Hardware or Manufacturing Defects: While less common, your device may have a hardware defect requiring Apple support.

How to fix the “Apple Vision Pro Not Working” issue?

Now that we know some of the potential reasons behind the issue, let’s move on to the solution part. Keep in mind that you must perform all the below methods to fix the problem. So, here’s how to fix the issue:

1. Check the Battery level

The first and foremost thing you should do is check the device’s battery level. If it’s low, connect your Apple Vision Pro to its charger. While charging, the front display’s indicator light should change colors. If you don’t know what different colors on the Apple Vision Pro indicate, refer to the following chart.

If your device is connected to a charger:

  • Solid green indicates that it is fully charged.
  • Solid Amber indicates that the battery is less than 100% but enough to use.
  • A pulsing amber light indicates that the battery is too low to function the device; charge for at least 10 minutes.

When your device is not connected to a charger:

  • The solid green light indicates that the battery is charged to 50% or higher.
  • A solid amber light indicates that the battery level is between 1% and 49%.
  • Pulsing amber lights indicate that the battery is too low to function the device; charge for at least 10 minutes.

2. Restart the device

Sometimes a simple restart may fix the issue. This is because by restarting, you delete all the background processors that may be hindering the performance of the device. Here’s how you can restart the device:

  • Press and hold the “Top button” and “Digital Crown” buttons simultaneously.
  • A slider will come; swipe the slider to shut down the device.
  • After shutting down, restart the device by pressing and holding the “top button” for a few seconds.
  • After restarting, check if the issue is solved.

In some cases, you may not be able to restart your device because it’s stuck on a particular screen. In that case, you need to force restart the device. Here’s how to do it:

  • Press and hold both the top button and the digital crown at the same time.
  • Keep holding both buttons even if the “Force Quit Applications” window and the power slider show up.
  • The screen will automatically go black. Now you can take off the buttons.
  • The device will be restarted if the Apple logo doesn’t appear, press and hold the “top button” for a few seconds until it does.
  • After restarting, check if the issue is resolved.

3. Proper fit and clear view

The Apple Vision Pro is quite sensitive to positioning, so take time to ensure a tight and comfortable fit. The displays should be centered, and the back strap should cradle your head firmly. To ensure the proper functioning of the Apple Vision Pro, keep the following things in mind:

  • Adjust the fit until it feels tight, but at the same time, it should be comfortable.
  • Make sure no obstructions are blocking the sensors or cameras responsible for eye tracking.

If the headset isn’t correctly fitted, it could cause blurred images or a crooked display. Improperly positioned light shields can hinder eye-tracking, affect image stability on screen, and control sensitivity.

4. Disconnect and reconnect the battery

If none of the above methods helped you, then you need to try disconnecting and reconnecting the battery on the Apple Vision Pro. Here’s how it’s done:

  • Firstly, make sure all the files are saved because disconnecting will power off the device, and all unsaved data will be deleted.
  • Then, rotate the power cable anti-clockwise until it detaches.
  • Next, on the left audio strap, insert the power cable into the power connector. Make sure that the angle is slightly upward. Ensure that the dot on the power cable aligns perfectly with the dot on the audio strap.
  • Finally, connect the power cable clockwise to lock it in place.
  • Once the power cable is connected, the device will turn on. Check if the issue is solved.

5. Update the device

Apple regularly releases updates to fix any minor bugs. So, it is recommended to update the device as soon as possible. Here’s how it’s done:

  • Open the home view by pressing the crown button.
  • Tap on the “App Icon” to open the app list.
  • From the app list, open the Settings app.
  • In settings, tap on “General,” then select “Software Update.”
  • Check if any updates are pending. If yes, update the device. Also, enable “Automatic Updates” to automatically update any future updates.

6. Contact Apple support

If none of the above-mentioned methods worked for you, then there may be a manufacturing or hardware defect. So, without wasting any time, contact Apple support. Unnecessary tweaking with the device will not solve the issue but may increase the damage. If there’s a hardware or manufacturing defect in the device, you may get it replaced.


Every new device is prone to minor glitches or incompatibility. Don’t worry, we got you covered. If, for any reason, your Apple Vision Pro is not working, you can perform the methods mentioned in the article to fix the issue. In case nothing helps, head straight to Apple Support. In case of any doubt, do let us know in the comment section below.

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